EMV Debit Card
Why am I receiving a new debit card?
In order to provide our customers with the latest in security technology, Security Bank is replacing existing cards with EMV chip-enabled debit cards. The chip-enabled card offers an added layer of security designed to help mitigate debit card fraud. Please activate your new card as soon as possible. Activating your new card will automatically deactivate your existing card which should be destroyed and discarded. Additionally, your card must be activated within 90 days of issuance or will become invalid.
What will change with my new EMV Card?
Although your card number, PIN, and card image will remain the same, your new card will have a new expiration date and CVV code. Any recurring payments associated to your existing debit card will need to be updated with the new information.
When should I expect to receive my new debit card?
Please refer to the schedule below based on expiration date and the date ranges of when you will receive your new card. Schedules may change, so please check back for the most up-to-date reissue month:
|From Expiration Date||To Expiration Date||Reissue Month|
What's the importance of EMV?
By using an EMV chip card, you're taking an important step in further protecting your personal and financial data. The chip technology provides an extra layer of security, protecting your card information when used to make purchases at EMV-enabled terminals.
What is EMV?
EMV stands for Europay®, Mastercard®, Visa®. This card technology has been adopted in over 80 countries, globally, including Canada, the countries in Europe, Latin America, and Asia. It is the chip you now see on new debit and credit cards. The chip on your card is embedded with encoded account information.
How do you use an EMV Card?
When you use your card at an EMV- enabled merchant's terminal, you will insert the card into the terminal and leave it there until the transaction is complete. You may be asked to provide a signature or Personal Identification Number (PIN), as well. If you're making a purchase with a merchant who is not EMV-enabled, you can still use your new debit card! In these cases, you'll simply swipe the magnetic strip through their terminal to complete your transaction.
Getting started with your EMV Card:
We encourage you to sign and activate your debit card as soon as possible. For security reasons, cards that are not activated within 90 days of issuance will become invalid.
Your PIN (Personal Identification Number) will arrive in a separate PIN mailer if you are activating a new card. If you are activating a card that has been issued to replace an expiring card of the same number, you may continue to use your current PIN.
To activate your card, complete one of the following transactions:
- Perform a balance inquiry at an ATM using your PIN
- Make a withdrawal at an ATM using your PIN
- Make a debit purchase using your PIN
Still have questions? Call Customer Care at 888-303-8298 for all other debit card inquiries.